Your privacy holds immense value to us at VORTEX PRO INC. As a result, we have designed this policy to help you understand how we collect, use, and protect your personal information. Here’s an overview of our privacy practices.
Information We Collect
As you interact with our website or services, we may collect specific information about you, including:
- Your name
- Your phone number
- Your email address
- Other details you voluntarily provide
Our website, like other commercial sites, may use standard technologies such as cookies and server logs to gather information about site usage. This may include the date and time of visits, pages viewed, browser and device information, geographical location, duration spent on the site, websites visited immediately before and after ours, and your IP address.
Mobile Texting / SMS
When you become a customer or subscriber, you provide your phone number. We may use it to:
- Confirm orders or subscriptions
- Deliver updates, training, or communications
- Send text updates, promotions, or other messages related to our services
You may opt out of receiving future text messages at any time by following the instructions in the message. We do not sell or rent your phone number, and we communicate only regarding services or programs you have expressed interest in.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Use of Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
IP Addresses
Your computer uses an IP address to connect to the internet. IP addresses are automatically collected by our server as part of demographic and traffic data to help deliver the content you request.
Email Information
If you choose to correspond via email, we may retain the content of your email messages along with your email address and our responses. We maintain the same protections for email communications as we do for information received online, by mail, or by phone.
How We Use Your Information
Personal information is used to:
- Administer our business and services
- Respond to customer inquiries
- Provide information about our programs or offerings
- Conduct research or surveys to improve services
We do not acquire personally identifying information unless you voluntarily provide it. Your information will not be sold or transferred to third parties without your consent, except as legally required.
Email Policies
We are committed to protecting your email address. We do not sell, rent, or lease email lists to third parties. Emails will only be used to provide information about our services, programs, or offerings.
In compliance with the CAN-SPAM Act, all emails will clearly state who the sender is and provide instructions on how to unsubscribe.
Choice / Opt-Out
You may opt out of communications at any time by following the unsubscribe instructions included in any email or message you receive.
Use of External Links
Our website may contain links to external websites. We cannot guarantee the accuracy of content on these sites. Linking does not constitute an endorsement of their products, services, or content.
Updates to This Policy
We may update this Privacy Policy at any time. Please review it periodically. Continued use of our services indicates your acceptance of any changes.
Contact
If you have questions or concerns regarding this Privacy Policy, please contact us directly at the contact information provided on our site.
Last updated: January 24, 2026